Management Consulting
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CRM
ITSM
Content Management
Managed Services
 
 Help Desk

How proactive is your help-desk? Lower call volumes or closing cases faster does not necessarily mean an effective help-desk. Manageable call volumes or faster closing does not correlate to user productivity or satisfaction. 

Are you ahead of your problems?
At Mindspring, we believe in modeling the help desk to be proactive rather than reactive. Our consultants have the perfect blend of strategy, technology and business practice to help you get past this challenge. 

Helping Organizations with services that deliver measurable results


 
   ITSM Solutions  
    Help Desk  
    Presentation  
    Case Studies  
    Approach  
    Packaged Solutions  
    Change Management  
   Asset Management  
   SLMs  

Mindspring Consultants provided a flexible solution that created role-level security capability to prevent unauthorized access ... 

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